

We’ve Won an Award for Excellent Service – Get Ready for the Windows 11 Era with Us
We’d like to share some great news with you – our long-term partner, HP Inc. Czech Republic, has granted us the prestigious
“Customer Service Excellence 2025” award.
This award cements our reputation as a trusted and reliable authorised service partner for commercial devices, particularly PCs and laptops.
The award was granted on the basis of both the internal quality criteria of the manufacturer (timely completion of repairs, low error rate in diagnostics) and external criteria (positive customer satisfaction ratings).
Annually, our technicians carry out approximately 6,000 service interventions, and we currently manage over 40,000 end devices for 300 clients.
Windows 10 support is ending – are you ready?
The upcoming end of support for Windows 10 is currently having a significant impact on the market for end devices. This means using such older devices in a business environment will soon no longer be safe.
Even though Microsoft offers a paid support option, most companies plan to replace devices that don’t meet the requirements for the transition to Windows 11.
For this reason – and because of the Czech custom of “putting things off until the last minute” – there is expected to be a shortage of the most in-demand models during the summer.
Special offers from manufacturers
To help companies plan the transition on schedule, manufacturers – including Help Inc. – are offering limited-time discounts, such as:
- Discount of 60 USD (equivalent to the cost of annual paid support),
- Additional benefits for returning older equipment (trade-in).
If you want your IT equipment to be dependable, secure and prepared for the future, please don’t hesitate to contact us – we’re here to help and provide tailor-made solutions.
Platforms we partner with
HP Inc, Hewlett Packard Enterprise, Cisco Systems, Fortinet, Sophos, Checkpoint, Microsoft, Oracle, Veeam, VMware, Checkpoint, Flowmon, Arctera
Our satisfied clients
