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Microsoft Dynamics CRM Online

What is Microsoft Dynamics CRM Online?

Microsoft Dynamics CRM Online combines familiar Microsoft Office applications with a powerful customer relationship management (CRM) solution accessible over the Internet.

The objective of CRM is to rapidly improve marketing, boost sales productivity, and enrich customer service interactions.

CRM Online uses a compact package of functions for marketing, sales, and service to make customer information available in the Microsoft Outlook environment, helping to accelerate the adoption of a new product by employees and producing immediate desired results.

Microsoft Dynamics CRM Benefits

  • fast deployment
  • an even cash flow – regular monthly fees without any additional expenses
  • immediate access to data – via MS Outlook, browsers, mobile devices, and other options
  • a user-friendly environment – fully integrated with MS Office Outlook or a web browser
  • acceleration of business processes – standardization and speeding of business activities
  • flexible adaptation to changes – it is possible to switch over from the hosted Online version to the On-Premise version without any changes in the tools that are already in use

Microsoft Dynamics CRM Features

  • offline synchronization
  • mobile device support
  • maximum number of custom entities and custom workflow processes
  • minimum contract term lasts 12 months
  • log-in via Windows Live ID
  • guaranteed accessibility reaching 99.9 percent
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Contact persons

Karel Fišnar

Department Director - Cloud solutions and services

+420 467 005 675

karel.fisnar@rsm.cz

Iva Kůželová

Head of Sales

+420 603 450 810

iva.kuzelova@rsm.cz

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