Emerging technology allows companies to do more with less, implementing smarter processes that automate several functions and enable enhanced focus on higher-value activities. While effective technology utilization can significantly increase efficiency and productivity, companies often struggle with managing, refining and securing key data. In addition, companies are experiencing a lack of talent, creating difficulty to attract, develop and retain talented technology and digital resources. With these challenges in mind, many businesses are shifting to a services-oriented outsourcing model, enabling them to leverage the cloud and gain consistent, qualified resources through managed service providers.